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25 microns promised... BUT WHEN?

 
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batgremlin


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Joined: 11 Sep 2015
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PostPosted: Fri 11 Sep - 17:28 (2015)    Post subject: 25 microns promised... BUT WHEN? Reply with quote

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Hi guys,
I’m new at 3D printing;
I recently purchased a Zortrax M200. I am an animated movies director, and I was planning to use it, among other uses, to print miniature accessories for animated puppet films. The 25 microns option made me choose M200; the best resolution for that price. We are looking for sharper results than the only « naked eye » use.
However, despite an instructions manual stating « 25 microns in advanced mode », there is no option under 90 microns in the Z-suite software.
Believe it or not, the seller (in Trideis shop in Brussels, Belgium) told me the 25 microns option was available already.
Have I been mislead?
I need a higher than 90 microns resolution printer.
Should I wait?
Should I return the Zortrax and get an Ultimaker 2 (20 microns able)?
What would you do?
I have asked the same question to the official Zortrax customer support… No reply after 5 days. And the shop sellers basically just tell me I’m « too picky »!
Any feedback is welcome - I’m getting nervous about this.
Thanks!
Sacha


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PostPosted: Today at 12:25 (2017)    Post subject: 25 microns promised... BUT WHEN?

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